QRPayPro payment app

At QRPayPro, we are committed to ensuring your transactions are safe and secure. While we take steps to protect you, it’s vital that you are informed and vigilant. Here’s what you need to know about scams and fraud, and how to safeguard yourself.

1. Understanding Scams vs. Fraud
   1. Fraud: Unauthorized transactions where someone gains access to your account without your permission. Example: A hacker accesses your account and makes a transfer.
   2. Scam: You authorize a payment, but the recipient deceives you into doing so. Example: A scammer tricks you into sending money for a product or service they never deliver.
2. Common Scams to Watch Out For
   1. Impersonation Scams: Scammers pose as trusted entities (banks, government agencies, or friends) to request money.
   2. Prize or Lottery Scams: Fraudsters claim you’ve won a prize but require payment to claim it.
   3. Fake Goods/Services: Sellers disappear after you pay for items that never arrive.
3.  Tips to Stay Safe
   1. Verify Requests: Always confirm the identity of the person or business before sending money. Contact them directly using official channels
   2. Enable Security Features: Use QRPayPro’s built-in tools like two-factor authentication (2FA) for an added layer of security.
   3. Monitor Activity: Regularly check your transaction history to spot unauthorized or suspicious payments.
   4. Beware of Urgency: Scammers often pressure you to act quickly. Take your time to verify.
4. Security Features on QRPayPro
   1. Real-time transaction alerts for suspicious activity.
   2. Ability to report and block fraudulent accounts directly in the app.
   3. Educational resources to help you stay informed.
5. What to Do If You Suspect Fraud or Fall Victim to a Scam
   1. Report It: Use QRPayPro’s in-app reporting tool or contact our customer support immediately at support@qrpaypro.com
   2. Notify Your Bank: If funds were transferred from your linked bank account, report the issue to your bank.
   3. File a Complaint: Contact the Consumer Financial Protection Bureau (CFPB) at www.consumerfinance.gov for further assistance.